At CrayoMart, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, our return and exchange policy allows for returns based on the quality of the items and vendor approval.

Key Points of Our Return Policy

Return Period

You may initiate a return within seven days of receiving your order.

Vendor Approval

All returns must receive approval from the vendor. Please contact our customer service team to start the return process and obtain necessary approval.

Quality of Return Items

Items must be returned in their original condition, unused, and with all packaging, accessories, and documentation intact. Returns that do not meet these quality standards may be subject to rejection or additional fees.

Refund Process

Refunds will be processed using the original payment method.

If approved, refunds may take several business days to reflect in your account.

Exclusions

Certain items may not be eligible for return, including:

• Products that have been opened or used
• Items that are damaged or missing parts
• Specific categories as determined by vendor policies

Return Location

Approved returns can be made at our office. Customers are responsible for bringing items for return.

Important Information

Ensure all items are checked upon receipt, as CrayoMart cannot be held responsible for missing items or damages reported after delivery.

For any questions regarding our return policy or to initiate a return, please contact our customer service team at 38126828.

Thank you for shopping at CrayoMart! Your satisfaction is important to us.